tkv6 Privacy Policy — Your Information Is Our Responsibility
For the collection, use, and protection of your personal information on the tkv6 platform, SSL encryption and strict security measures ensure your privacy is maintained.
Introduction and General Principles
tkv6 ("we", "us", or "the platform") provides a safe and reliable online betting and casino service for players in Bangladesh. When you use the tkv6.cam website, you share certain information with us. This privacy policy clearly explains what types of information we collect, why we collect it, how we store it, and under what circumstances it may be shared with third parties.
By registering on our platform or continuing to use our services, you are considered to have given your consent to the terms of this privacy policy. If you have any questions or concerns, you may contact us at any time.
This policy works as a supplement to tkv6's overall Terms and Conditions. We recommend that you read both documents carefully.
What Information We Collect
Various types of information are needed for tkv6's services to run smoothly. The types of information collected are detailed below:
2.1 Personal Information Collected at Registration
- Full name and date of birth (for age verification)
- Email address and mobile number
- Payment account details (bKash, Nagad, Rocket, Upay, or bank account)
- National ID card or passport information (for KYC verification)
- Residential address
2.2 Technical Information Collected Automatically
- IP address and device type
- Browser name and version
- Time spent on the website and pages visited
- Login and logout time logs
- Cookie and session data (details in Section 7)
2.3 Transaction-Related Information
- Deposit and withdrawal history
- Betting and gaming transaction records
- Bonus and promotional benefit usage information
2.4 Communication-Related Information
- Live chat message records
- Complaints and requests sent by email or other means
Purpose of Using Your Information
We use your information only for the following legitimate purposes:
- Account Management: To create, verify, and keep your account secure.
- Service Delivery: To keep betting, gaming, deposit, and withdrawal services running.
- KYC and Age Verification: The platform is only for those aged 21 and above, so confirming identity is required.
- Fraud Prevention: To detect and prevent unauthorized transactions and suspicious activity.
- Customer Support: To resolve your issues quickly and effectively.
- Responsible Gaming: To monitor unusual gaming behavior and provide support where needed.
- Legal Compliance: To keep records necessary for complying with applicable laws.
- Platform Improvement: To analyze user experience and improve service quality.
Sharing and Disclosure of Information
tkv6 does not sell your personal information to third parties. However, limited information may need to be shared in certain circumstances:
4.1 Service Partners
Minimum necessary information may be shared with selected partners for payment processing, identity verification, and technical support. These partners are bound by strict confidentiality agreements and may only use the information for specified purposes.
4.2 Legal Obligations
In response to a court order, directive from a regulatory body, or a lawful request from a law enforcement authority, we may have a legal obligation to provide relevant information.
4.3 Corporate Restructuring
In the event of a business merger, acquisition, or asset transfer, user information may be transferred. In such cases, we will notify you in advance.
4.4 Protective Disclosure
Information may be provided to relevant authorities as needed to prevent fraud, money laundering, or other illegal activity.
Data Security Measures
tkv6 applies multi-layered security measures to protect your information:
Even so, no data transmission over the internet is completely secure. We therefore recommend that you keep your password confidential and avoid logging in from unfamiliar devices.
Data Retention Period
We retain your information only for as long as it is needed:
- For active accounts: All information is retained for as long as the account remains active.
- After account closure: Financial transaction records are retained for the period required to meet legal obligations and resolve disputes (generally 5 years).
- KYC documents: Retained for the period specified by regulatory requirements.
- Technical log files: Automatically deleted after 90 days as a general rule.
- For marketing communications: Deleted within a reasonable time from the date consent is withdrawn.
Cookies and Tracking Technologies
The tkv6 website uses cookies and similar technologies to improve service quality.
7.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and ensure security.
- Functional Cookies: Used to remember your preferences and language settings.
- Analytics Cookies: Collect website usage statistics to help improve services.
7.2 Cookie Controls
You can control or decline cookies through your browser settings. Please note that disabling essential cookies may affect certain important functions of the platform.
User Rights
You have the following rights regarding your personal information. To exercise these rights, contact us at [email protected]:
8.1 Right to Access Information
You may request to know what information we hold about you. We will provide a verifiable response within 30 business days.
8.2 Right to Correct Information
If the information we hold about you is incorrect, you may request a correction. Many details can be updated directly from the "Profile" section of your account.
8.3 Right to Delete Information
In certain circumstances you may request that your information be deleted. However, information that must be retained to meet legal obligations may not be possible to delete.
8.4 Right to Object to Processing
You may object to the use of your information for marketing purposes and we will stop this immediately.
8.5 Right to Portability
You may request to receive the information you have provided in a commonly readable format.
Protection of Minors
tkv6 is only for those aged 21 and above. We do not knowingly collect information from anyone under the age of 21. Age verification is mandatory during the registration process.
If we believe an account is being operated by a minor, we will immediately suspend that account, conduct the necessary verification, and securely delete all related information.
International Data Transfers
Your information may be processed or stored on servers outside Bangladesh. In such cases we ensure that:
- Transfer agreements meet applicable data protection standards.
- Adequate data protection measures are in place in the destination country or organization.
- Third-party partners comply with standards equivalent to this privacy policy.
Policy Changes and Updates
We may update this privacy policy from time to time. For significant changes:
- A clear notice will be published on the website.
- Registered users will be informed by email.
- The "Last Updated" date at the top of the policy will be changed.
If you continue to use the platform after changes are made, you are considered to have consented to the revised policy. We recommend that you review this policy regularly.
Contact and Complaints
To ask questions about this privacy policy, raise concerns, or exercise your rights regarding your information, contact us:
We will make every effort to resolve your complaint. If you are not satisfied with our response, you retain the right to lodge a complaint with the relevant authority.